This is a translation. In case of differences, the Dutch version prevails.

Wabokkio terms and conditions

Version 14 October 2026.

Article 1. Definitions

  1. Wabokkio: Wabokkio B.V., trading as Wabokkio, Groot Emiclaer 157, 3822 TL Amersfoort, the Netherlands, Chamber of Commerce (KvK) number 58114262, IATA TIDS 96223061.
  2. Customer: the person who submits a request or makes a booking, including on behalf of their fellow travellers.
  3. Provider: the hotel, resort or accommodation that provides the stay and, where applicable, the booking platform through which Wabokkio makes the booking.
  4. Booking: the agreement between the customer and the provider for a stay, concluded through Wabokkio’s mediation.

Article 2. Applicability

  1. These terms apply to all requests, quotes and bookings made through Wabokkio.
  2. The provider’s terms, such as its cancellation and payment terms, also apply. Wabokkio shares these with the customer before the booking is made.

Article 3. Wabokkio’s role

  1. Wabokkio acts as an intermediary. The agreement for the stay is concluded between the customer and the provider.
  2. Wabokkio does not offer package holidays and does not sell combinations of accommodation and transport.

Article 4. Request and quote

  1. A request made through the website is without obligation.
  2. A quote is valid for the period stated in it. Prices and availability may change until the booking is confirmed.
  3. Wabokkio sends a quote within 5 working days.

Article 5. Booking and confirmation

  1. A booking is final once the customer has accepted the quote in writing, has paid any deposit due, and Wabokkio has confirmed the booking.
  2. The customer checks the confirmation immediately and reports any errors within 24 hours.
  3. The customer ensures that the details of all travellers are correct, including the children’s ages on arrival.

Article 6. Price and payment

  1. The price in the quote includes VAT and mandatory charges, unless stated otherwise. Local tourist tax may have to be paid on site.
  2. The payment deadlines are stated in the quote. In the event of late payment, the booking may be cancelled in accordance with the provider’s terms.
  3. Wabokkio does not charge a service fee.

Article 7. Changes and cancellations

  1. Changes and cancellations are subject to the provider’s terms as stated in the quote.
  2. Wabokkio itself does not charge for changes. If the provider charges a fee, Wabokkio passes it on to the customer without any mark-up.
  3. The 14-day right of withdrawal does not apply to accommodation for a specific date (Article 6:230p(e) of the Dutch Civil Code).
  4. We recommend taking out cancellation and travel insurance.

Article 8. Liability

  1. The provider is responsible for the performance of the stay.
  2. Wabokkio is only liable for errors in the mediation itself. This liability is limited to the amount Wabokkio has received for the mediation, except in the case of intent or gross negligence.
  3. Wabokkio passes on information from providers, such as photos and facilities, in good faith. Wabokkio is not liable for this information.

Article 9. Complaints

  1. Please report any complaint about the stay to the provider on site straight away, so that they can resolve it.
  2. If that does not resolve it, report the complaint as soon as possible, and no later than one month after your return, to travel@wabokkio.nl. Wabokkio will help you resolve it with the provider.

Article 10. Privacy

Wabokkio processes personal data in accordance with the privacy policy on wabokkio.nl.

Article 11. Applicable law

These terms are governed by Dutch law. Disputes will be submitted to the competent court in the district of Midden-Nederland, unless the law provides otherwise.